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# SmartPass: pre-registration for visitors


# SmartPass: pre-registration for visitors

When you invite a visitor, they receive an email with a SmartPass link. This is a personal web page where your visitor can see their visit details, check-in code, and parking information -- no account or login required.

## What your visitor sees

What appears on SmartPass depends on how much detail you provided when you sent the invitation.

### If you provided their name and company

Your visitor's SmartPass is ready straight away. They will see:

* Their **check-in code** (a short code they use when they arrive)
* The **expected date** of their visit
* The name of **the person they are visiting** (you)
* Their **parking bay** and any vehicle registration details, if parking was arranged


### If you only provided an email

Your visitor will see a short registration form when they open their SmartPass link.

1. They enter their **first name**, **last name**, and **company**.

2. They click **Activate SmartPass**.

3. The page updates to show their check-in code and visit details. You receive a notification that they have completed registration.

## Vehicle registration

If you reserved parking for your visitor, they will see a field to enter their **vehicle registration number**. This helps reception and security confirm parking when they arrive.

If you enabled self-booking instead, your visitor can browse available parking spaces on SmartPass and book one themselves -- or skip it if they are not driving. They can also cancel a parking booking from SmartPass at any time.


> **Tip:** Share this information with first-time visitors so they know to check their email for the SmartPass link before their visit day.

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