Update your profile

Your profile is how colleagues see you across Smart Core Connect — your name, photo, and job title. This guide shows you how to personalise it.

Open your profile

1. Open the user menu (your avatar or initials in the top corner).
2. Click Settings.
3. Your profile page opens, showing your current details.

Set your preferred name

Your preferred name is what appears next to your photo throughout the app. It is separate from your formal first and last name — so if you go by "Rob" instead of "Robert", this is where to set that.

1. On your profile page, find the Preferred Name field.
2. Type the name you would like to be known by.
3. Click Save.

Tip: If you leave the preferred name blank, your formal first and last name will be shown instead.

Upload a profile photo

1. On your profile page, find your current avatar (or the placeholder icon).
2. Click the avatar area or the Upload button.
3. Choose a photo from your device. Accepted formats are JPEG, PNG, or WebP, up to 1 MB.
4. Your new photo appears on your profile and across the app wherever your name is shown.

To remove your photo, click Remove next to your avatar. Your profile will revert to the default placeholder.

Update your job title

1. On your profile page, find the Position field.
2. Type your updated job title.
3. Click Save.

Note: Some organisations manage job titles centrally. If the Position field appears greyed out, your administrator has not enabled self-editing for this field. Contact your administrator if your title needs updating.

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Updated on: 10/04/2026