Guides

• View your visitor list

  View your visitor list Your visitor list shows all the visitors you have invited, along with their current status. You can quickly see who has arrived, who is still expected, and review past visits. View your visitors Navigate to Visitors from the menu or card. Your list defaults to My Visitors -- these are the visits you created. Each visit shows the visitor's name, company, expected date, and current status. Filter and search Use the date filter to naPopular

• Invite a visitor

  Invite a visitor When you have a guest coming to your building, you can send them an invitation ahead of time. They will receive an email with a link to view their visit details, check-in code, and any parking you have arranged. Before you start You need to know your visitor's email address. If you also have their name and company, you can fill those in now -- otherwise your visitor can add them later through their SmartPass link. Send an invitation Navigate to VisitorsPopular

• Manage visitor parking

  Manage visitor parking When visitors are invited to your building, parking can be arranged in advance -- either by the person inviting them or by the visitor themselves through their SmartPass link. As a site administrator, you have visibility across all visitor parking bookings and can look up vehicles by registration number. How parking is arranged There are two ways parking is set up for a visitor: Reserved by the host -- the person inviting the visitor picks a specific parkinFew readers

• Visitor self-check-in at a kiosk

  Visitor self-check-in at a kiosk Some buildings have a self-service kiosk or QR code in the lobby so visitors can check in without needing to speak to a receptionist. This is useful for buildings without a staffed front desk, or during busy periods. Check in with a code (pre-registered visitors) If you were invited ahead of time and have your check-in code from SmartPass: Find the kiosk screen or QR code in the building lobby. Scan the QR code with your phone, or use the kioFew readers

• Check in a visitor at reception

  Check in a visitor at reception When a visitor arrives at your building, reception staff can look them up and check them in with a couple of clicks. The person they are visiting is notified automatically. Check in a pre-registered visitor Navigate to Visitors from the sidebar. Switch the scope to Organisation or All so you can see all expected visitors, not just your own. Filter by today's date and the Confirmed status to see who is expected. Find theFew readers

• SmartPass: pre-registration for visitors

  SmartPass: pre-registration for visitors When you invite a visitor, they receive an email with a SmartPass link. This is a personal web page where your visitor can see their visit details, check-in code, and parking information -- no account or login required. What your visitor sees What appears on SmartPass depends on how much detail you provided when you sent the invitation. If you provided their name and company Your visitor's SmartPass is ready straight away. They will see:Few readers

• Inviting a Visitor

  Invite a visitor When you have a guest coming to your building, you can send them an invitation ahead of time. They will receive an email with a link to view their visit details, check-in code, and any parking you have arranged. Before you start You need to know your visitor's email address. If you also have their name and company, you can fill those in now -- otherwise your visitor can add them later through their SmartPass link. Send an invitation Navigate to Visitors fPopular

• Smart Pass for Visitors

  SmartPass: pre-registration for visitors When you invite a visitor, they receive an email with a SmartPass link. This is a personal web page where your visitor can see their visit details, check-in code, and parking information -- no account or login required. What your visitor sees What appears on SmartPass depends on how much detail you provided when you sent the invitation. If you provided their name and company Your visitor's SmartPass is ready straight away. They will see:Popular